Your email infrastructure is only as good as your deliverability rate. If emails don't reach the inbox, nothing else matters.
This guide covers the technical best practices for maximizing email delivery rates.
Understanding Email Deliverability
Email deliverability is the ability to deliver emails to recipients' inboxes. It's affected by:
- Sender reputation — Your IP and domain history
- Authentication — SPF, DKIM, DMARC
- Content quality — Spam triggers, formatting
- Recipient engagement — Opens, clicks, complaints
Let's break down each factor.
Email Authentication: The Foundation
SPF (Sender Policy Framework)
SPF tells receiving servers which IP addresses are authorized to send email for your domain.
example.com. IN TXT "v=spf1 include:_spf.simpleemailapi.dev ~all"
Best practices:
- Keep your SPF record under 10 DNS lookups
- Use
~all(softfail) during testing,-all(hardfail) in production - Include all legitimate sending sources
DKIM (DomainKeys Identified Mail)
DKIM adds a cryptographic signature to prove emails weren't modified in transit.
s1._domainkey.example.com. IN TXT "v=DKIM1; k=rsa; p=MIGf..."
Best practices:
- Use 2048-bit keys (1024-bit is deprecated)
- Rotate keys annually
- Sign all outgoing emails
DMARC (Domain-based Message Authentication)
DMARC tells receivers what to do when SPF or DKIM fails.
_dmarc.example.com. IN TXT "v=DMARC1; p=reject; rua=mailto:dmarc@example.com"
Best practices:
- Start with
p=noneto monitor before enforcing - Set up aggregate reports (
rua) to monitor issues - Move to
p=rejectonce stable
Sender Reputation Management
IP Warming
New IP addresses need to build reputation gradually. If you suddenly send 100,000 emails from a new IP, you'll get blocked.
Warming schedule example:
| Day | Emails |
|---|---|
| 1 | 100 |
| 2 | 200 |
| 3 | 400 |
| 4 | 800 |
| 5 | 1,500 |
| ... | Double each day |
When using SimpleEmailAPI, we handle IP warming automatically with our shared IP pool. For high-volume senders, we offer dedicated IPs with guided warming.
Monitor Bounce Rates
Hard bounces (invalid addresses) hurt your reputation. Remove them immediately.
Soft bounces (temporary issues) can be retried, but repeated soft bounces should be investigated.
Target: Keep overall bounce rate under 2%.
Handle Spam Complaints
Every spam complaint damages your reputation. Target under 0.1% complaint rate.
Reduce complaints by:
- Only emailing people who opted in
- Making unsubscribe visible and easy
- Sending relevant content
Content Best Practices
Avoid Spam Triggers
Common spam triggers:
- ALL CAPS SUBJECT LINES
- Excessive punctuation!!!
- Spammy words: "FREE", "ACT NOW", "LIMITED TIME"
- URL shorteners (bit.ly, etc.)
- Too many images, too little text
Use Plain Text Fallbacks
Always include a plain text version alongside HTML:
await client.send({
from: 'hello@yourapp.com',
to: ['user@example.com'],
subject: 'Your Weekly Summary',
body: htmlContent,
text: plainTextContent // Always include this
})
Proper HTML Structure
- Include DOCTYPE declaration
- Use table-based layouts for compatibility
- Inline CSS styles
- Keep total email size under 102KB
List Hygiene
Double Opt-In
Require confirmation before adding to your list. This ensures:
- Valid email addresses
- Confirmed consent
- Higher engagement rates
Regular Cleaning
Remove inactive subscribers who haven't engaged in 6+ months. They hurt your engagement metrics and deliverability.
Sunset Policies
Create automatic policies to handle unengaged users:
- User hasn't opened in 3 months → Send re-engagement email
- Still no engagement after re-engagement → Move to suppression list
Monitoring and Alerts
Key Metrics to Track
| Metric | Target | Alert Threshold |
|---|---|---|
| Delivery rate | 98%+ | Below 95% |
| Bounce rate | Below 2% | Above 5% |
| Spam complaint rate | Below 0.1% | Above 0.2% |
| Open rate | Varies | 20% drop from baseline |
Use Webhooks
Set up real-time notifications for critical events:
// Configure webhooks in your dashboard
// Or handle events programmatically
client.onReceive({
onBounced: (event) => {
// Remove from active list
removeFromList(event.recipientEmail)
},
onComplained: (event) => {
// Immediately suppress
addToSuppressionList(event.recipientEmail)
}
})
Testing Before Sending
Email Preview Tools
Test your emails across different clients:
- Desktop: Outlook, Apple Mail, Thunderbird
- Web: Gmail, Yahoo, Outlook.com
- Mobile: iOS Mail, Gmail app
Spam Score Testing
Send to spam testing tools before launching campaigns to check your spam score.
Seed Lists
Send to seed addresses at major ISPs to verify inbox placement.
Conclusion
Email deliverability is technical but manageable. Focus on:
- Authentication — SPF, DKIM, DMARC properly configured
- Reputation — Monitor bounces and complaints
- Content — Avoid spam triggers
- Hygiene — Clean lists regularly
With SimpleEmailAPI, we handle many of these concerns automatically — including authentication setup, bounce handling, and reputation monitoring. You focus on your product; we focus on getting your emails delivered.